Job Description
- Build and maintain strong client relationships through regular communication and engagement.
- Understand client needs, goals, and objectives to develop customized digital marketing strategies.
- Collaborate regularly with the team to discuss progress and generate new ways to improve the business, and fulfill client needs.
- Collecting and analyzing data to identify industry trends and the changing needs of consumer behavior.
- Help develop initiatives to increase customer satisfaction and retention.
- Ensure the timely and successful delivery of solutions based on the garnered data and provide a sound report to the management and clients.
- Identify opportunities to grow business with existing clients while carrying out the client and company’s goals.
- Proactively remain connected to clients and maintain updated knowledge of company products/services and market to access new search opportunities and ensure all viable clients are engaged.
- Prepare and deliver regular performance reports and presentations to clients.
- Forecast and track key account metrics.
- Provide resolution to the complaints and prevent additional issues by improving processes.
Reports to the Business Unit Head.
Minimum Qualifications
- Bachelor’s degree in Marketing, Communications, or any related field.
- With at least 1year of working experience in client/account management.
- Experience working in a digital marketing agency is an advantage.
- Ability in delivering client-focused solutions based on customer needs.
- Proven ability to effectively communicate with client leaders of all levels.
- Must be able to manage multiple projects at a time while paying strict attention to detail
- Good listening, negotiation, decision-making, and presentation skills
- Good verbal and written communication skills.
- Must be able to work independently and within a team.
- Creative thinking and problem-solving aptitude.
- Must be tech-savvy and know how to collect, track, and analyze large amounts of data.
Working at Propelrr
Find out what our team members have to say about their work at Propelrr.
Company Reviews
Get more candid reviews about our work culture here at Propelrr—from the unlimited coffee supply to all-hands-on-deck projects, here’s a glimpse of what it’s like to work with us:
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“The environment, the people, and even the management are just so open and transparent about everything. Everyone is just really willing to share their ideas, share their thoughts, and even encourage you to learn something new.”
Read more about us on glassdoor -
“Propelrr employs the strength finder approach which gives everyone a chance to find their niche within the organization and in Digital Marketing and Tech Innovations.”
Read more about us on indeed
